TLIX9990X Manage supply chain mass customisation

TLIX9990X Supply chains supporting mass customisation

TLIX9990X Manage supply chain mass customisation

Modification History

Release 1. This is the first release of this unit of competency in the TLI Training Package.

Application

This unit of competency describes the skills and knowledge required to manage supply chain mass customisation. It includes determining mass customisation strategy, implementing and managing mass customisation strategy and reporting on mass customisation outcomes.

Mass customisation is the concept of producing single batch, customised products at the same cost and speed as those of traditional volume manufacturing. Value is created through company and customer interaction at the design and production stage when creating custom products at the cost and quality of mass produced goods.

Mass customisation requires supply chain stakeholders to strategically collaborate to achieve effective and efficient flows of products, services, information and decisions.

The unit is applicable to those with management or team leadership responsibilities within a supply chain.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Prerequisite Unit

Not applicable.

Competency Field

Supply chain

Unit Sector

 

Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

 

Determine mass customisation strategy

1.1

Supply chain stakeholder locations, including strategic suppliers in geographic regions close to customer concentrations, are identified

 

 

1.2

Technical criteria, including supply chain management applications, are determined

 

 

1.3

Supply chain relationships that support mass customisation are mapped

 

 

1.4

Stakeholder and customer information is collected and collated to inform mass customisation strategy

 

 

1.5

Processes and Key Performance Indicators (KPIs) for supply chain mass customisation strategy are verified

 

 

1.6

Strategy for mass customisation, using lean and agile principles, is determined

 

Implement and manage mass customisation strategy

2.1

Implementation and management requirements of mass customisation strategy is communicated to supply chain stakeholders

 

 

 

2.2

Supply chain policies and procedures, including knowledge exchange protocols, are structured to support the mass customisation strategy

 

 

2.3

Supply chain stakeholder relationships are developed, and real time links are implemented and managed, in accordance with mass customisation strategy and procedures

 

 

2.4

Product configuration is managed and delivery options are implemented, in accordance with mass customisation strategy and procedures

 

 

2.5

Supply chain inventory system, orders, reorders and replenishment cycles are synchronised, in accordance with mass customisation strategy and procedures

 

 

2.6

Continuous improvement activities are managed, in accordance with mass customisation strategy and procedures

 

Report on mass customisation outcomes

3.1

Data related to mass customisation is collected and analysed, in accordance with mass customisation strategy and procedures

 

 

3.2

Mass customisation strategy and Key Performance Indicators (KPIs) are reviewed and reported to approved stakeholders

 

 

3.3

Continuous improvement activities to support supply chain mass customisation are documented

Foundation Skills

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Range of Conditions

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the Companion Volume Implementation Guide.

 

 

Unit Mapping Information

This is a new unit.

Links

 

 


 

Assessment Requirements for TLIX9990X Manage supply chain mass customisation

Modification History

Release 1. This is the first release of this unit of competency in the TLI Training Package.

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all the requirements of the elements, performance criteria and range of conditions on at least one occasion and includes

·         collecting and analysing supply chain customer and stakeholder information 

·         collecting data for analysis

·         communicating implementation and management requirements of mass customisation strategy to stakeholders

·         determining mass customisation strategy and processes

·         documenting continuous improvement activities

·         identifying and locating stakeholders including strategic suppliers  

·         identifying technical criteria including supply chain management applications

·         managing knowledge protocols

·         managing product dimensions and implementing and delivery options

·         managing stakeholder relationships and real time links

·         mapping relationships in supply chains for mass customisation

·         reviewing and reporting on mass customisation Key Performance Indicators (KPIs) 

·         structuring and managing mass customisation policies and procedures

·         synchronising inventory system, orders, reorders and replenishment cycles

Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all the requirements of the elements, performance criteria and range of conditions and includes knowledge of

·         collaborative relationships and real time links in supply chains

·         collation of supply chain stakeholder and relationship maps

·         collection and analysis of data and customer information

·         communication methods in supply chains

·         continuous improvement activities

·         Key Performance Indicators (KPIs) for mass customisation

·         knowledge protocols

·         mass customisation strategy including policies, procedures and processes

·         review and report requirements

·         stakeholder and strategic supplier locations

·         standardisation of products and delivery options for mass customisation

·         supply chain stakeholders

·         synchronisation of inventory system, orders, reorders and replenishment cycles

·         technical criteria including supply chain management applications

Assessment Conditions

Assessors must hold credentials specified within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must satisfy the Principles of Assessment and Rules of Evidence and all regulatory requirements included within the Standards for Registered Training Organisations current at the time of assessment.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Assessment must occur in workplace operational situations. Where this is not appropriate then assessment must occur in simulated workplace operational situations.

Resources for assessment must include access to a range of

·         exercises, case studies or other simulations

·         materials and tools including digital supply chain equipment used in industry

·         documentation including organisational policies and procedures, industry standards, regulations, codes of practice, operational manuals and equipment specifications. 

Links

XXX Training Package Companion Volume Implementation Guide at: [sector webpage link here]

 

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